SHOPPING INFORMATION
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The majority of our products are customized and crafted upon your request, meaning we do not maintain inventory. Delivery times to you typically vary between 5 to 10 weeks.
In the event of a customer providing verbal orders, whether via telephone or other means, the Company will send the quoted price, as recorded on a Customer Order Form, to the customer. Upon receiving the form duly signed, along with a minimum deposit of 50% of the total purchase, within 7 days of dispatch, the order becomes conclusive and binding. This encompasses the agreed price, product specifications, quality, delivery location, and date.
It's crucial to acknowledge that all products from Eight Interiors Limited are custom-made to the customer's specific preferences, making them non-returnable once delivered. It is imperative for customers to comprehend this aspect before finalizing the transaction.
Please be aware that cancellation of orders is possible within the initial 7 days; however, beyond this period, cancellations will not be feasible.
The customer will receive an invoice from Eight Interiors Limited confirming the order, which includes the agreed-upon price, product specifications and quantities.
PAYMENT INFORMATION
Normally, Direct Debit payments are debited from the account between 1 am and 7 am. However, it's important to note that, in practice, Direct Debits can be deducted at any time of the day.
Wish lists are collections of desired products saved by customers to their user account, signifying interest without immediate intent to purchase. Offering wish lists is an effective way to reduce shopping cart abandonment and fulfill sales from customers who showed intent but didn't end up purchasing.
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It's crucial to acknowledge that all products from Eight Interiors Limited are custom-made to the customer's specific preferences, making them non-returnable once delivered. It is imperative for customers to comprehend this aspect before finalizing the transaction.
Please be aware that customers can exchange or cancell an orders is possible within the initial 7 days; however, beyond this period, cancellations will not be feasible.
